Thong Hoang
Device Support Analyst
RESUME

Professional ​
info​​
I have worked for over 05 years in Vietnam Online Game Industry before starting to study at Bournemouth Univerisy. During this time, I acquired extensive knowledge of Asia Online Game Market and MMORPG systems.
I have the skills needed to create storylines and levels that engage the players in such a way that they feel like they are part of the game. I also have knowledge of story development and creating objectives. I have a very creative mind, I pay close attention to detail and I have the ability to create the different levels with accuracy and realism. I am team orientated with the ability to work closely with other designers as we go through every level of the game.
I also have excellent communication, problem solving and time management skills. My experience with games combined with my education and skills qualifies me to create and design levels within video games that increases the difficulty level, follows the theme of the game and offers some variety or surprises for the gamer.
Skills
UNREAL DEVELOPMENT KIT
MAYA
CISCO CERTIFIED NETWORK PROFESSIONAL
WINDOWS OS
MACOS
ANDROID
IOS

Languages
C++
​Java
Work​
experience​
FPT Online, Hochiminh city, Vietnam
Deputy manager - Research and Localization Dept
International Business Executive - Business Development Dept
Manager - Mobile Game Department (latest)
​2009 - 2013
I have worked through different positions in the top online game publishers in Vietnam. I was responsible for :
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Keeping contact and maintaining relationship with online game partners
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Managing localization process of new online game.
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Co-work with technical departments to implement online game systems.
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Research potential online games and services.
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Research and establish Mobile Value Added Services to Cambodia.
FPT Securities, Hochiminh city, Vietnam
IT Manager
​2009
With my previous experiences at FPT Securities from beginning, I came back to FPT Securities to replace my supervisor and worked as IT Manager.
I was responsible for manging IT staffs and all system and network of company Hochiminh branch.
Mirae Asset Securities JSC, Hochiminh city, Vietnam
Network Engineer
2008 - 2009
While working at Mirae Asset Securities, I worked as Network Engineer who was responsible for all network of company and stock exchange trading system.
FPT Securities, Hochiminh city, Vietnam
IT Expert
2007 - 2008
I joined FPT Securities Hochiminh Branch from beginning.
I supported my supervisor on setting Network and IT system for the company. I was responsible for System and Network maintenance and IT support to end-users.
FPT Telecom, Hochiminh city, Vietnam
Game Master
Technical Support
2005 - 2007
My first full-time job was a Game Master for the very first MMORPG in Vietnam - Priston Tale. I was responsible for solving in-game issues such as: technical problem, in-game hack etc...
Later, I was transfered to Technical support department and responsbile for supporting customers on data center services.





Education
Bournemouth University
Bachelor of Games Technology
2014 - 2017
​Diploma of Digital Forensics and Security Computing
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The Saigon Institute For Techniques and Technology (SaigonCTT)
eSystems Network Professional Program
2004 - 2007
I graduated 2 Year long term program “eSystems Network Professional Program” (eN2P). As the result, I achieved Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP) certificates from Cisco Systems.

